Terms & conditions

This website (https://cannaco.co.za/) is owned and operated by The Cannaco Company Proprietary Limited (“Cannaco”). Throughout the site, the terms “we”, “us” and “our” refer to Cannaco.

Cannaco offers this website, including all information, tools, services, and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content (“users”, “you” or “your”).


These Terms are a legally binding agreement between Cannaco and you. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Nothing in this Policy is intended to limit your statutory rights in any way. Therefore, all provisions of these Terms must be treated as being qualified, to the extent necessary, to ensure that the provisions of the Consumer Protection Act are complied with. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS
This Website is intended only for adults. By agreeing to these Terms of Service, you represent that you are at least 18 years of age and have legal capacity to enter into agreements in South Africa; or you are an emancipated minor. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous, defamatory, or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


You understand and agree that sending unsolicited email advertisements or other unsolicited communications to our email addresses or through our computer systems are expressly prohibited by these Terms. You acknowledge and agree that from time to time we may monitor email usage using human monitors or automated software to flag certain words associated with spam or scams in emails that are sent between one user to another in our e-mail system. Any communication between yourself and any other user utilizing the communication features available on the Services and the Website may be used only in accordance with the Terms. Any unauthorized use of our computer systems is a violation of these Terms and certain laws.


SECTION 10 – REFUND POLICY
Returns
If 30 days have gone by since your receipt of your purchase, unfortunately we can’t offer you a refund or exchange. You can only return a product after the 30 days period and within 6 months of receipt if it is defective. A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances. If you have received a product and believe that it is defective, please immediately inform us as soon as reasonably possible after you become aware. Please do not continue to use the product if you believe it is defective.


Eligibility for return
To be eligible for a return, your item must be: unused, in the same condition that you received it (including all the original labels), and it must also be in the original packaging; it must not be missing any parts; it must not be exempt from return (see below) and log your return request within the applicable time period (see ‘returns’ above). To complete your return, we require a receipt or proof of purchase.

Direct Marketing
If you purchased a product through direct marketing, you have the right to return the purchased product within 7 days of receiving it for any reason whatsoever. You are responsible for all the costs associated with returning the product.


Returns (if applicable)
Once your return is received, we shall inspect it to ensure that it is eligible for return and refund., We will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We reserve the right to refuse a return which is damaged/not in the conditions received by you, not in a re-saleable condition, missing parts, or is exempt from return.


Partial refund
There are certain situations where only partial refunds are granted (if applicable) including:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error; Any item that is returned more than 30 days after delivery.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at admin@cannaco.co.za.


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cannaco.co.za and send your item to: Cannaco (Pty) Ltd, 784 Lerato Street, Faerie Glen, Pretoria, South Africa.


Shipping & Charges
To return your product, you should mail your product to: Cannaco (Pty) Ltd, 784 Lerato Street, Faerie Glen, Pretoria, South Africa or return your product in-store. Apart from the return of defective products, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


Whilst every effort will be made to replace any stock with like for like product under certain circumstances your preferred product may not be in stock. In this instance we reserve the right to issue a refund or credit to the value of the original product value.


SECTION 11 – PRIVACY POLICY
This Policy does not apply to Cannaco’s employees and other staff members. Please refer to Cannaco’s internal Privacy Policy for this purpose; and the processing of personal information by other third parties relating to or by means of other parties’ websites, products, or services, such as websites linked to, from or advertised on our website or through our products and services, or sites which link to or advertise our website or our products and services. We are not responsible for the privacy practices of such third parties or third-party websites, or for any claims, loss or damage arising from these.


WHAT PERSONAL INFORMATION DO WE COLLECT?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally, when you make a purchase or attempt to make a purchase through the Site or instore, we collect certain information from you, including your name, billing address, shipping address (if you require products to be shipped), payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. If you are our supplier or service provider, we collect certain information about the organisation (such as the organisations name, registration number, registered address, financial information including bank account and tax information) and may process some of the organisation’s representatives’ personal information (such as name, contact information, personal information in correspondence). We may also conduct background and credit checks on any existing or prospective suppliers or service providers using a third-party service. We refer to this as “Supplier Information”.

There may be instances in which the personal information that you provide to us or which we collect constitutes personal information of someone other than yourself. Where you provide a third party’s personal information to us, you warrant that the information is accurate and that you have the necessary consent to share the data with us, unless you have another lawful basis for sharing the data with us. When we talk about “personal information” in this Privacy Policy, we are talking both about all the above listed personal information.


HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
Most of the personal information we process about you is information that you knowingly provide to us (i.e., personal information that you provide directly to us). However, in some instances, we process personal information that we can infer about you based on other information you provide to us (such as supporting documents) or on our interactions with you, or personal information about you that we receive from a third party using a process that we have told you about.


HOW DO WE USE YOUR PERSONAL INFORMATION (PURPOSE AND LAWFUL BASIS)?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Our lawful basis for processing your Order Information is –
• Our legitimate interests: We process your personal information in line with our legitimate business interests, which interests are not overridden by your data protection interests or fundamental rights and freedoms.
• Contract: We process your personal information to the extent it is necessary to conclude or perform under the Agreement we have with you.
• Legal obligation: We have certain legal obligations which require us to process your personal information. This includes processing personal information for tax purposes.
• Consent: In certain limited instances, we will process your personal information, but only with your prior consent.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Our lawful basis for processing your Device Information is –
• Consent: When we use cookies, we will process your Device Information with your prior consent.
• Our legitimate interests: We process your Device Information in line with our legitimate business interests, which interests are not overridden by your data protection interests fundamental rights and freedoms


SHARING YOUR PERSONAL INFORMATION
As we continue to develop our business, we may buy or sell the business or certain assets. In such transactions, contracts with you or your personal information is generally one of the transferred business assets. We may share your personal information with any prospective or actual third-party buyers (and their advisors) in respect of such business transfers, subject to standard confidentiality agreements. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


COOKIES & BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding – online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


SECURITY SAFEGUARDS
Our website is scanned from time to time for security weaknesses and known vulnerabilities in order to make your visit to our site as safe as possible. We also use regular malware scanning. Your personal information is held on secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal information and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by applicable law and other applicable laws. Where required under law, we will notify you of any such loss, misuse or alteration of personal information that may affect you, so that you can take the appropriate actions for the due protection of your rights.


DIRECT MARKETING
We may process your personal information for the purpose of direct marketing if (i) you have specifically consented (or “opted in”) to receive such communication; or (ii) you are an existing customer of ours. If you complete any “contact us” field on our website, you agree to receive communication from us. You can, at any time, opt-out or reject such communication.


YOUR RIGHTS
In terms of Data Privacy Laws, you have certain rights including, without limitation:
• Access rights: You have the right to request a copy of any record (or in the absence of a record) a description of your personal information held by us.
• Right to rectification: You can require us to have inaccurate personal information corrected.
• Right to object: You have the right to object to the processing of your personal information at any time, on reasonable grounds relating to your particular situation, unless the processing is required by law.
• Right to erasure: You can require us to erase personal information in certain circumstances where there is no lawful basis for us to retain such personal information. Please note, however, that in some instances we must retain your personal information for certain periods of time as required by law.
• Right to restrict: You can require us to restrict our processing of your personal information in certain circumstances.
• Right to withdraw consent: You can withdraw any consents to processing that you have given us and prevent further processing if there is no other legitimate ground upon which we can process your personal information.
• Right to complain: You can raise a complaint about our processing with the data protection regulator in your jurisdiction, or with our Information Officer.
• Reject cookies: You can reject the use of cookies by changing your browser settings or clicking “reject” when you first enter our website.
You also have a duty to inform us of changes to your personal information: It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.


DATA RETENTION
We keep records of your personal information no longer than is necessary for the purpose for which we obtained them and for any other permitted compatible purposes.


The prohibition listed above will not apply in the following circumstances –
• where the retention of the record is required or authorised by law;
• Cannaco requires the record to fulfil its lawful functions or activities;
• retention of the record is required by a contract between the parties thereto;
• the data subject (or competent person, where the data subject is a child) has consented to such longer retention; or
• the record is retained for historical, research or statistical purposes provided safeguards are put in place to prevent use for any other purpose.


CHANGES
We may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. To assist you, this Policy has an effective date set out at the end of this document. The latest version of this Policy will be stored on the Cannaco website.


MINORS
The Site is not intended for individuals under the age of 18. We will not knowingly process the personal information of people under the age of 18 without express consent from a parent or guardian to do so.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 13 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


In no case shall Cannaco, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. You specifically acknowledge and agree that we shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any user or third party and that the risk of harm or damage from the foregoing rests entirely with you.


SECTION 15 – INTELLECTUAL PROPERTY
You acknowledge and agree that the materials on the website, other than the user content, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“Materials”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to us, and are subject to copyright and other intellectual property rights under South African and foreign laws and international conventions. Materials on the website are provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.


We reserve all rights not expressly granted herein to the website and the Materials. You agree to not engage in the use, copying, or distribution of any of the Materials other than as expressly permitted herein, including any use, copying, or distribution of Materials of third parties obtained through the website for any commercial purposes. If you download or print a copy of the Materials for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable, or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the website or the Materials therein.


The Services are protected to the maximum extent permitted by copyright laws, other laws, and international treaties. Content displayed on or through the Services is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, other laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the website, the Materials, or the collective work or compilation is expressly prohibited. Copying or reproducing the website, the Materials, or any portion thereof to any other server or location for further reproduction or redistribution is expressly prohibited.


You further agree not to reproduce, duplicate, or copy Content or Materials from the Services, and agree to abide by any and all copyright notices and other notices displayed on the Services. You may not decompile or disassemble, reverse engineer, or otherwise attempt to discover any source code contained in the Services. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any aspect of the Services. “Cannaco” is a trademark registered with the South African Companies and Intellectual Property Commission and in various other jurisdictions.


SECTION 16 – LOYALTY PROGRAMMES AND COMPETITIONS
If you participate in any loyalty programmes offered by us, you will be required to refer to the loyalty programme link on the website. From time to time, we may include promotions or competitions on our website. The terms and conditions for those competitions and promotions will be specified on the relevant part of the website from time to time. By entering or participating in the relevant competition or promotion you agree to be bound by the relevant terms and conditions.


SECTION 17 – SUBSCRIPTIONS
When selecting the “monthly subscription” option on the Cannaco website, you agree to have this order delivered to you monthly and for the payment to be automatically debited from the card you paid with. You are welcome to cancel your Subscription at any time before your subscription order is due to be processed. We are not able to cancel or refund a subscription order once it is being processed or handed to couriers for delivery. Monthly Subscriptions are exclusive of sales. Should there be a price increase, you will be notified before the next debit date.


SECTION 18 – INDEMNIFICATION
As far as the law allows, you agree to indemnify, defend and hold harmless Cannaco and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 19 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 20 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.


If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 21 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 22 – GOVERNING LAW AND DISPUTES
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.


SECTION 23 – CHANGES TO TERMS OF SERVICE AND ASSIGNMENT
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. These Terms, and any rights and licenses granted hereunder, may not be transferred, or assigned by you, but may be assigned by us without restriction. Any assignment or transfer by you shall be null and void. These Terms shall inure to the benefit of and be binding upon Cannaco’s successors and assigns.


SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us admin@cannaco.co.za.
For purposes of the Electronic Communications and Transactions Act, Cannaco’s information is:
Full name: Cannaco (Pty) Ltd, company registration number 2017/330379/07
Main business: Manufacturing and distributing products.
Physical address for legal notices: 784 Lerato Street, Faerie Glen, Pretoria, 0081
Website: https://cannaco.co.za/
Email address: info@cannaco.co.za
Contact numbers: 060 971 2215


You have the right to complain to the relevant regulator, if you believe that the processing of your personal information by us is in breach of applicable Data Privacy Laws, with the contact information of the South African Information Regulator being provided below:
• www.justice.gov.za/inforeg/contact.html
• POPIAComplaints.IR@justice.gov.za
This Policy is effective as of [1 Jan 2021].