Frequently Asked questions
No, we don’t sell weed, leaves, or any raw cannabis materials. We only offer CBD products that are listed on our website.
Our products are available online for purchase at www.cannaco.co.za and in retail locations across the country. Contact us at admin@cannaco.co.za to find a store near you or visit the Cannaco Store Locator page on our website for all their details.
You can order online with the link above (OUR COLLECTIONS) or you can order via WhatsApp 060 971 2215, or email orders@cannaco.co.za.
If you have any questions regarding your order, please email us at admin@cannaco.co.za
Please allow at least one working day (excluding weekends) for processing of your order. Once we’ve packed your order with care, we will dispatch the parcel using a third-party courier. Delivery can take 1 to 7 business days depending on your location. Orders placed between Friday and Sunday will only move on the next business day.
We always aim to get your order to you as quickly as possible, and we use same-day or overnight services whenever we can. Your parcel reaching you fast is our priority.
For all queries and product returns, contact us at admin@cannaco.co.za or call 060 971 2215. Returns will be accepted within the first 5 days of delivery and the product(s) must be unopened and unused in order to receive a full refund.
The best way to know is to see what other customers say. We encourage you to check our reviews on platforms we can’t control or edit. Takealot has a strict review system, and our products are rated there by verified buyers. You can also look at our Facebook reviews and product feedback online. These independent reviews give you a real idea of what people experience with our products and help you shop with confidence.
Yes. CBD products with a maximum item dosage of 600mg CBD are legal to sell, as long as no health or healing claims are made.
Yes, CBD does not affect your ability to drive or function normally. If you’re new to CBD, start with a low amount to see how your body responds.
Everyone responds differently. Many people start low and adjust slowly. Follow the usage guide on the label and stay within the 20mg daily intake limit set for South Africa.
We offer CBD products specifically made for pets with suitable amounts and pet-safe ingredients. Always follow the instructions on the label.
Yes, when used responsibly and within the recommended intake. Many people use CBD daily as part of their routine.
